Mediation Skills

Here we will bring you articles, links and resources to strengthen your ability to manage and resolve conflict.

Mediation can be described as the management of other people’s negotiations. It can also be described as the management of people’s conversations. The role of the mediator is both common and unique, many managers and parents step into this role on a daily basis using what they have learned from experience. This often works, it can work better with specific skills training.

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