Complaints Mediation Training

When the trusted relationship between Doctor and patient breaks down there can be stressful consequences on both sides.

The complexities of modern health care can be difficult to communicate to patients at times. When patients are distressed or fearful, communication can be compromised. the difficult balance for Doctor’s and health professional in providing care and support whilst setting realistic expectations for treatments plans, prognosis, recovery or outcome can be both emotive and challenging.

mediation training provides the skills to help restore clarity of thought and communication, to work through the difficult and painful emotions associated with health risk, bereavement or loss of quality of life. Mediation can help both Doctor, patient and family members better communicate and reforge a constructive, respectivul relationship again.

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